Making Multiple Systems Communicate as One

We promote our capacity to integrate multiple disparate systems.

The task is more complex than the description implies, however. Any truthful claim of integrating can vary from a red light activation to the entire functionality of one complicated system, transferring to another different system – as though they were one.

Integrations are generally simplified by the terms low-level and high-level.

Low-level: Single contacts that typically result in light activations or simple escalations.

High-Level: This is where the language (or protocol) of a system is translated to the same as another, so they may transfer complex instructions.

Therefore a designed integration may allow a simple one-way connection of basic actions, or extend to be a two-way conversion of complicated languages. In-between these extremes there are a large variety of permutations, that fundamentally change the effectiveness of the required operational outcome.

Rather than a tick box – Integrations are typically unique and engineered to site requirements. The outcome will have a large impact on exactly how much functionality of a system is communicated back and forth, and how vulnerable that integration is, to changing system software versions in the future.